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DHS Implements Online Case Inquiry System

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DHS announced an online case inquiry system using form DHS-7001. The new system allows the inquirer to explain case problems including overdue processing.

 

USCIS announced a new online system for submitting inquiries on problem cases to the Office of the Ombudsman.  The new online system allows the petitioner, applicant, or attorney to submit an inquiry on problem cases including those that are beyond normal processing times.  The online system also allows the inquirer to upload documents to assist DHS in its efforts to identify the problem.

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